Documents & Warranty
Download our terms, warranty information, and returns procedure. Register your EMPRICS products below to activate your seven year warranty.
Seven Year Product Warranty
Full warranty terms for EMPRICS LED luminaires and associated components. Covers product scope, registration requirements, exclusions, and claim procedures.
Download PDFReturn to Base Procedure
Appendix A. Step by step process for warranty claims including fault notification, return authorisation, inspection, and remedy procedures.
Download PDFStandard Terms & Conditions of Sale
Commercial trading terms covering orders, delivery, payment, intellectual property, liability, and how the warranty integrates with your purchase agreement.
Download PDFM-Light Legacy Warranty Cover
Transitional warranty protection for projects originally supplied under the M-Light Trading Ltd brand. Covers warranty obligations, claim procedures, and product continuity through to April 2033.
Download PDFRegister Your Warranty
Complete the form below to register your EMPRICS products and activate your seven year warranty.
Registration must be completed within 60 days of invoice date.
Warranty Registered
Your registration has been received. You will receive confirmation at the contractor email address provided. Keep your reference number for future correspondence.